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New Patient Experience

NEW PATIENT EXPERIENCE AT AUSTGEN FAMILY DENTAL

Welcome to Austgen Family Dental! We are dedicated to providing a comfortable and comprehensive dental experience for you and your family. From your first visit to ongoing care, we ensure that your dental experience is personalized, stress-free, and seamless.

OUR PROCESS

Insurance & Payment Options

We accept all major insurance plans, including Visa, MasterCard, American Express, and Discover. To make dental care even more accessible, we offer CareCredit®️, a financing option with low minimum monthly payments for qualified patients. This helps ensure that quality dental care is affordable for everyone.

Check-In

Upon your arrival, you’ll be personally greeted and invited to relax in our comfortable reception area. Our friendly team will verify your medical and account information forms, ensuring everything is ready for your appointment.

Time with Dr. Holly Austgen

At Austgen Family Dental, we believe in giving our patients the time and attention they deserve. Dr. Holly Austgen personally dedicates time to your first examination to listen, address your concerns, and thoroughly explain any treatment options. This personalized approach ensures you feel fully informed and confident in your care. Many of our patients describe this as the most thorough dental examination they have ever experienced.

Scheduling

We make scheduling easy! Simply call us at (317) 885-6400, and our team will find a convenient appointment time that works for you and your family. We will also verify your insurance benefits and ensure that any necessary dental records are sent to us ahead of time. You can complete your medical and dental forms online for added convenience, or we are happy to mail them to you.

Location

Our office is conveniently located at 1405 W County Line Rd Suite A, Greenwood, IN 46142. We are committed to creating a welcoming environment from the moment you walk through our doors.

Private Examination Room

Expect a relaxing and comfortable experience in our private examination rooms. Here, you’ll receive the finest care using the latest dental technology, ensuring that your treatment is as effective and efficient as possible.

Check-Out

After your appointment, our team will discuss your treatment plan, insurance benefits, and payment options and schedule any future appointments. We’ll ensure all financial matters are clear, and we will collect any necessary payments, such as your insurance copayment or fee for service.

At Austgen Family Dental, we strive to make your dental visits as easy and pleasant as possible. We look forward to welcoming you to our practice!

Location

1405 W County Line Rd Suite A, Greenwood, IN 46142

Phone: (317) 885-6400

Email: smiles@austgenfamilydental.com

  • MON - WED: 8:30 am - 4:30 pm
  • THU: 8:30 am - 12:30 pm
  • FRI - SUN: Closed
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