Patient Information

At Austgen Family Dental, Greenwood, IN

Your First Visit to Austgen Family Dental

Welcome to Austgen Family Dental! We are committed to providing you and your family with a comfortable, stress-free dental experience. From your first visit to ongoing care, we ensure that every aspect of your treatment is personalized and seamless.

We look forward to welcoming you to our dental family and making your journey to a healthier smile as smooth as possible!

What to Expect at Your Visit

Scheduling Your Appointment

We make scheduling easy and convenient! You can book an appointment online or call us at (317) 885-6400, and our team will help find a time that works best for you. Before your visit, we will:

Verify your insurance benefits
Request any necessary dental records
Provide online forms so you can complete your medical and dental history ahead of time

Location

Our office is conveniently located at 1405 W County Line Rd Suite A, Greenwood, IN 46142 within the Forte Sports Medicine Plaza.

Check-In

Upon your arrival, you’ll be personally greeted and invited to relax in our comfortable reception area. Our friendly team will gather any necessary information to ensure your patient profile is up to date, ensuring everything is ready for your appointment.

Private Examination Room

Expect a relaxing and comfortable experience in one of our private examination rooms. Here, you’ll receive the finest care using the latest dental technology, ensuring that your treatment is as effective and efficient as possible.

Time with Dr. Holly Austgen

At Austgen Family Dental, we believe in giving our patients the time and attention they deserve. Dr. Holly Austgen personally dedicates time to your first examination to listen, address your concerns, and thoroughly explain any treatment options. This personalized approach ensures you feel fully informed and confident in your care. Many of our patients describe this as the most thorough dental examination they have ever experienced.

Check-Out

After your appointment, our team will discuss your treatment plan, insurance benefits, and payment options as well as schedule any future appointments. We’ll ensure all financial matters are clear, and we will collect any necessary payments, such as your insurance copayment or fee for service.

Insurance & Payment Options

At Austgen Family Dental, our top priority is delivering exceptional care tailored to your needs without compromise. Our treatment recommendations are made with your well-being in mind, and we are never influenced by insurance companies or financial considerations. With that being said, we work with a variety of insurance plans and will happily file claims on your behalf.

We accept cash, personal checks and money orders as well as all major credit cards including Visa, Mastercard, American Express and Discover. Our office is dedicated to making high-quality care accessible which is why we offer flexible payment options to ease any financial concerns. Our premier option, Cherry, allows you to break down your dental expenses into convenient monthly payments, making your treatment journey smooth and affordable. We also accept CareCredit as a financing option for added flexibility